Terms & Conditions

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Terms & Conditions

We at RK Media are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@rkmedia.co.uk.

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OUR CONTACT DETAILS :

RK Media
25 Mainscroft
Erskine
PA8 7AB
United Kingdom
Email : sales@rkmedia.co.uk

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MAKING A PURCHASE :

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and click "Buy now". After you have finished your selection, click on "Checkout"

You will be asked to sign in or create an account at checkout.
By creating an account at Blank Media, DVDs and CDs by RK Media you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made.

We accept Visa and Mastercard and Paypal.
We accept credit and debit card payments and we also accept payment Postal Orders.
We accept cash sent by post but strongly recommend you use Royal Mail Special Delivery if Sending cash as this is insured against loss in transit.
When sending Postal orders and cash please include full description of item and your delivery details.

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SHIPPING AND HANDLING :

We pride ourselves in getting your order to you as quickly as possible.
We use Royal Mail 1st class, Special Delivery, and Citylink.
Shipping prices are linked to Royal Mails weight scale.

Economy shipping is a maximum of £4.50.

Royal Mail is a maximum of £9.99.
Citylink is a maximum of £5.99 for any order.

This P&P is for UK !
You will normally be offered at least 3 choices of shipping at checkout before payment is made.

International customers will be offered international airmail.

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TAX CHARGES :

All our prices shown are inclusive of VAT at the current rate of 17.5%.

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RETURNS POLICY :

In the unlikely event that you have to return any products to us you should be aware of the following.

Please email info@rkmedia.co.uk with any problems. This helps us both have a record of events. We always answer emails in the order they are received and as soon as practically possible.

If the item needs to be returned it should be sent by royal mail and a certificate of posting should be obtained (these are free at post office).
Please include a copy of the email correspondance and your details along with the items returned.

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Problems with discs.
Most problems with disks are usually related to the hardware and firmware set up that you have. It is possible that some disks will not be compatible with your DVD/CD burner - this is especially true of the cheaper disks. This means that it is quite likely that what you think are faulty disks are in fact compatibility issues with your burner.
If you suspect that your disks are faulty you should stop using them immediately.
We cannot be held liable for burnt disks that have failed.
You should then check that you are using the latest firmware version for your CD/DVD writer.
when the machines are made they are programmed with firware to match certain dyes. when they come across dyes not in their system the work to the closest parameters they have sometimes resulting in failures.
Please be aware that it has turned out to be hardware and firmware issues rather than problems with the discs in almost every complaint that we have had.
There are not many parts on a blank disc that can go wrong.
If you are sure there is a problem with the discs you can send them back to us (please get proof of delivery as we cannot be liable for lost or damaged items sent to us) and we will test them using a variety of burners and drives.
If the disks are faulty we will send a new pack to you. If the disks prove to work we can return them to you if you pay for the postage.

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In the event that any of our goods are listed at an incorrect price due to typographical error, error in pricing information from our suppliers or due to any omission on our behalf or for any other reason whatsoever, we shall have the right to refuse to accept any order from you or to cancel any order received from you based on the incorrect price whether or not the order has been accepted. In either event we reiterate that an order will only be accepted by us as a legally binding contract once the goods ordered by you have been dispatched to you by us.

The digital versatile disc or DVD has many utilities. Apart from storing movie and audio files, these discs can be used to store data. DVD R is the record able disk. This means you can write your data on it. You may feel that your computer has adequate space to store data. Remember, the computer is only a machine and no matter how efficient, it can crash at any time. This would most likely destroy all of the data stored in it. Given this scenario, it is always better to make a back-up of the data. The best way to do this is to store it on the DVD R. This is a recordable disc on which data can be written only once. Once written, the data becomes permanent and the disk cannot be used again for recording. A further improvement on the DVD-R technology is the dual disc technology or the Double Layer DVD+R technology developed by Philips Research and MKM (Mitsubishi Kagaku Media). The original storage capacity of the DVD R is about 4.7 GB, while that of the Double layer DVD R is about 8.5 GB. This is because the dual disc has two layers of data. One layer of data is semi-transparent. This makes it possible for the laser to read the second layer also. This means that the dual layer disc is able to store double the amount of data. These discs are ideal for backing up computer records, storing movies and videos. An added bonus is that they are very fast. You will also find by searching the market they are also relatively inexpensive. -------------------------------------------------------------------------- Blank compact disc recordables, or CD-Rs, are electronic storage devices that do not contain any data. Data can be stored on these CD-Rs through a process called ‘CD burning’. A blank CD-R, a computer, a CD writer, and appropriate computer software are required to transfer data onto a blank CD-R. Data stored on the CD can be accessed or viewed any time, on a computer. In any business or government organization, vital information needs to be stored somewhere as backup. Large quantities of data can be stored on blank CD-Rs and kept somewhere safe for future use. Apart from this, it can also be used to store movie files, mp3 audio files and digital images for personal use. A blank CD-R is a relatively cheap way of storing voluminous amounts of data. The CDs cost less than 15 penceapiece if bought in bulk. A single CD can store around 700 MB of data, which is approximately 80 minutes of stored digital video files. While performing data backup, it is important to move all the required files and folders to a single folder. Furthermore, these should be classified according to different data types, such as documents, pictures, spreadsheets and video files. This will avoid confusion and save time. After data is transferred to a CD, it needs to be stored in a safe place away from heat, excess moisture, magnetic fields and dust particles. These conditions can easily destroy or corrupt the data stored in the CD. Usage instructions given by the seller should be followed properly. One negative aspect is that these CDs are increasingly being used for selling copyrighted material. This results in piracy and can result in huge losses to companies. Blank CD-Rs are certainly the most cheap, fast, and portable medium of storing data. -------------------------------------------------------------------------- Compact disc (CD) copiers or CD duplicators copy the contents of one CD onto another CD (or many CDs). CD copiers may be manual, integrated, or networked. With manual CD copiers, the operator is required to physically open the copier and reload the CDs. However, they are slow and can copy only one to nine CDs at a time. In contrast, the higher end versions of CD copiers allow easy copying of CDs in bulk so that one can copy up to 1100 CDs in one go in a small span of time, without intervention. CD copiers may be CD-writable (CD-R) or CD-rewritable (CD-RW). In CD-Rs, a laser recorder copies data on a blank CD by selectively burning an organic dye on the CD surface. This process is also known as burning and it is a permanent and irreversible process. CDs burnt by a CD-R can be used only once. But with CD-RW's, a laser recorder melts an alloy on the surface of the CD in selective degrees. This is a reversible process and these CDs can be used for around a thousand rewrites. Bulk copying of CDs is required in a lot of cases, such as for handing out CDs to music producers, passing out hundreds of CDs at local concerts, or providing beta versions of a company's proprietary software. The bulk CD copying process is also very cost efficient. With a tiered price structure, the more the number of units ordered, the more is the saving per individual disk. Nowadays, with CDs changing in size, a lot of people present their business cards on CDs which not only contains the usual information about them and their company, but also provide a detailed list of the products or services the company offers, along with a whole host of other information. With such use of CDs, bulk copying of CDs for the purpose of using them as business cards becomes absolutely necessary. -------------------------------------------------------------------------- There are two ways to make a copy of a CD or DVD. Information can be burned on to a blank CD/DVD-R; this method is called duplication. Information can also added during the CD/DVD manufacturing process; this method is referred to as replication. Understanding the differences is important in determining which process is best for your project. A duplicated CD/DVD is not only created using a different process than a replicated CD/DVD, but the actual final product is also different. After the duplication process is complete, the final product is a CD-R or a DVD-R. Replication stampers for CDs produce CD-ROMs. (ROM means Read Only Memory). The final product in the DVD replication process is a DVD-5, DVD-9, DVD-10, or DVD-18. The Processes CD duplication is similar to burning a CD/DVD on your personal computer. A CD/DVD duplicator extracts data from the master disc and writes it to a blank disc. The difference between burning multiple CD/DVD-Rs at a duplication facility and burning one on your computer desktop is that the duplication facility burns hundreds at a time on towers that are linked together. Each tower contains several CD/DVD trays so that many copies can be created simultaneously. After all the data has been written unto the blank CD/DVD-R, the information is verified with the master, and the process is complete. CD/DVD replicates, on the other hand, are created during the manufacturing process. In other words, media like a CD/DVD-R does not exist before the process starts. Before the replication process gets underway, the client master is painstakingly evaluated for data corruption. Then, a glass master containing relevant data from client supplied master is created. Replication begins when a flawless glass master is assured. The glass master is used to develop a stamper. The stamper, in turn, is loaded into an Injection Molding machine that creates CD/DVD replicates. The quality of CD replication hinges upon the quality of the glass master's data. Through each successive step, quality and accuracy is consistently monitored to insure each disc is an exact replica or clone of the original. A layer of micro-thin aluminum is applied to the polycarbonate disc. It is then lacquered for additional protection and printed before packaging. The client supplied master for CD-R and DVD-R duplication is the same, a CD/DVD-R. CD-ROM replication also requires a CD-R master. While a DVD-R is acceptable for DVD replication, most facilities prefer to work from a client supplied DLT or Digital Linear Tape

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